At Sage Guru, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What Information We Collect
When you visit or make a purchase on our website, we may collect the following types of personal information:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party payment gateways)
- Purchase history
- IP address and device/browser information
- Any information you provide via contact forms or customer support
2. How We Collect Your Information
We collect personal information directly from you when you:
- Create an account
- Place an order
- Subscribe to our newsletter
- Contact us through forms or email
- Participate in promotions or surveys
- Browse our website (via cookies and tracking tools)
3. How We Use Your Information
We use your personal data to:
- Process and fulfill your orders
- Communicate with you about your purchase or inquiries
- Send updates, promotions, or newsletters (only if you opt-in)
- Improve our website, products, and customer experience
- Prevent fraud and maintain the security of our services
- Comply with legal obligations
4. Disclosure of Your Information
We may share your information with:
- Third-party service providers (e.g., payment processors, shipping carriers, email platforms)
- Legal or regulatory authorities when required by law
- Our business partners, only with your consent
We never sell or rent your personal information.
5. Storage and Security
Your personal data is stored securely using industry-standard measures to prevent unauthorized access, disclosure, or loss. We use trusted platforms with encrypted payment gateways and data protection policies.
6. Cookies and Tracking
Our website uses cookies and similar technologies to improve your browsing experience and analyse website traffic. You can manage your cookie preferences through your browser settings.
7. Access and Correction
You have the right to access and update the personal information we hold about you. To request access or correction, please contact us using the details below.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these websites and encourage you to read their policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Sage Guru
Email: admin@sageguru.com.au
Phone: +610430759444
Website: www.sageguru.com.au
Location: 22 Narrami Rd, Austral NSW 2179, Australia